Terms of Service

Effective date: 1 November 2026 · version 2026-11-01

These terms govern your use of HoloAR (https://holo-ar.com), a service that turns photos of an item (a product, a dish, a logo) into a real-size 3D model shown in augmented reality (AR) through a public page, a link and a QR code. HoloAR is operated by Netanel Huri, Israel ("HoloAR", "we", "us"). By opening a library, using the site or subscribing to a plan you agree to these terms.

1. What you get

You sign in, open one library for your business, and add items. For each item you upload 1 to 4 photos and the item's real size. We build a 3D model from the photos and publish it on a page under your library address (holo-ar.com/b/<your-address>/<item>) with a link and a QR code. Visitors open the page in a phone browser and can place the item in their space through the phone camera.

The model is generated automatically by an AI service from your photos. Shape, texture and colour depend on the photos (background, light, angles). The size is set from the number you enter. We do not promise that a model will be a faithful replica of the item; you check every item before you share it, and you can rebuild it (section 4).

The AR experience depends on the visitor's device: recent iPhones and Android phones open a camera view; older devices and computers show the model in 3D without a camera. We do not promise the same look on every device.

The dashboard also gives you a button and an iframe snippet to place the item on your own website, and view / AR-launch counts per item.

2. Account and library

A library requires signing in with a Google account. We use it only to identify you and to attach the library to you. We ask Google for your email address only; we do not access your Google Drive, contacts, calendar or files.

One library per Google account. You are responsible for anyone who can sign in to that account: they can see and change your library, and manage its plan.

Your library pages are public: anyone with the link or the QR can open them. Do not publish items you do not want the public to see. You can delete an item at any time; its page, link and QR stop working.

3. Plans, prices and automatic renewal

The first item in a library is free and needs no card. For more items you subscribe to a monthly plan: Plus at US$19.90 a month, up to 5 models; Pro at US$39.90 a month, up to 12 models; Business at US$69.90 a month, up to 25 models. Prices are in USD; taxes, if any, are shown at checkout. Larger needs (more than 25 models, several libraries, a shoot at your premises) are quoted separately by email to [email protected].

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's terms for buyers apply to the purchase: https://www.paddle.com/legal/checkout-buyer-terms.

Plans renew automatically. You are charged when you subscribe and again every month, until you cancel.

To cancel, go to the dashboard and choose Manage subscription, or email [email protected]. Cancelling stops future charges. The plan stays active until the end of the month you paid for, then its models go offline (section 5).

We may change plan prices. A change applies from the next billing period, and we will give you notice before it does. If you do not accept the new price, you can cancel before that period starts.

Each item you create on a plan takes one of its model slots. Deleting a model frees its slot. Editing an item's name, price, description or placement is free. If a build fails for a reason on our side, the retry is free and does not count as a rebuild.

4. Rebuilds

Each item includes up to 3 rebuilds: you send new photos (or ask for a new pass on the same ones), the model is built again and the item keeps its link and QR. A rebuild does not take another slot on your plan. If after that the item still cannot be built well from your photos, write to us: we fix it by hand, or that item stops counting toward your plan, at our choice.

5. How long an item stays online

Your free item stays online for 365 days from the day its model is first ready. The date is shown in the dashboard. Rebuilds do not restart the year. When the year ends, its page, link, QR and model stop being served.

Models on a plan stay online while the plan is active. If you cancel, the plan stays active until the end of the month you paid for; then the pages, links, QR codes and models on it stop being served. Subscribing again brings them back.

We may need to change the way models are built or served (for example the AI provider or the viewer). We will keep links and QR codes you have printed working while the item is online; the look of the viewer may change.

6. Your content and our rights

You keep all rights to your photos, your logo and your product designs. You give us the right to store, process, convert and display them as needed to provide the service (including sending the photos to the AI model provider to build the model and showing the result on your public pages and in the embed you place on your site). You may download nothing more than the pages themselves; the model file is served for viewing and is not licensed for other use unless we agree in writing.

You confirm that you have the rights to everything you upload and that it does not infringe anyone's rights, show people without their consent, or contain unlawful content. We may remove items or close a library that breaks this, after notice where possible, without refund.

HoloAR, the site, the viewer and the dashboard remain ours. A small "AR by HoloAR" line appears on public pages.

7. Availability, limits and liability

We aim to keep the service available but do not promise uninterrupted service. Builds usually take minutes; they may take longer when the AI provider is slow. Daily backups are kept for 7 days. Each plan has the model limit in section 3. We may limit the size of photos; current limits are shown in the dashboard.

To the extent permitted by law, our liability for any claim related to the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect loss, lost sales or the accuracy of a model as a representation of your product. Nothing in these terms limits liability that cannot be limited by law, including rights under the Israeli Consumer Protection Law where it applies.

8. Greetings bought before October 2026

Until October 2026 HoloAR sold personal AR video greetings. New greetings are no longer sold. A greeting bought before then keeps everything promised at the time: it stays available for one year from the moment it was ready (the date is shown in My Greetings), its viewer link, QR and downloads keep working for that year, and the refund rules of that time apply. The archived terms you accepted at purchase are available at /landing/legal/versions/.

9. Changes, law and contact

We may update these terms. The version and effective date appear at the top of the page; material changes are announced in the dashboard. Continued use after the effective date means you accept the new terms.

These terms are governed by the laws of the State of Israel; the courts of Tel Aviv-Jaffa have jurisdiction, without prejudice to mandatory consumer rights. Contact: [email protected].